Support
Get help with Limere.
Frequently asked questions
What is Limere?
Limere helps you reconnect with people you’ve actually crossed paths with, at the events and venues you go to. It isn’t for browsing strangers. You only see people you were really near, and you decide who to talk to next.
Why don’t I see anyone nearby?
An empty Nearby screen usually just means nobody else around you has Limere open right now, and that’s expected outside of an event. Join an activity from the Events tab: people who also have Limere open at that event will start showing up as you cross paths with them.
How do matching and messaging work?
Liking someone doesn’t open a conversation by itself. Messaging only unlocks once you both like each other, and that mutual like is what turns a crossed path into a match. Nobody can message you unless you’ve liked them back.
How do I report or block someone?
Open their profile, or your conversation with them, and tap the ••• menu in the top corner. From there you can choose Report this person or Block this person.
How do I delete my account?
In the app: Me → Delete account. It asks you to type a confirmation first. Your profile, photos, matches, and everything you’ve shared are removed from other users right away, and you’re signed out for good. Our systems keep the data for 30 more days — deleted by mistake? Email us within that window and we can restore your account. After 30 days, everything is permanently deleted and can’t be recovered.
Two things stay on purpose: messages you already sent may still be visible to the people you sent them to, shown as coming from a deleted account; and if someone reported you, that report stays on file. For anything else about your data, email hello@rsrvlabs.comand we’ll respond within 30 days.
Contact
Can’t find what you need? Email hello@rsrvlabs.comand we’ll get back to you.
See also our Terms of Service and Privacy Policy.